Privacy Policy

Effective Date: 06/01/2025

Aurum Fenestration (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and share your personal information, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

 
1. Information We Collect

We collect personal information solely through the contact form on our website. The information you provide willingly includes:

  • Name

  • Phone number

  • Email address

  • Subject

  • Message

  • Any attachments submitted via the form

 
2. How We Use Your Information

The information we collect is used exclusively for the following purposes:

  • To respond to your inquiries and provide customer support.

  • For recruitment purposes when you apply for a position.

  • To process general inquiries from clients.

  • To comply with legal obligations or protect our legal rights.

We do not send marketing newsletters or unsolicited communications.

 
3. How We Share Your Information

We do not sell or share your personal information with third parties, except in the following circumstances:

  • Service Providers: Third-party plugins or tools we use on our website, such as Elementor, Google Site Kit, AIOSEO, and LiteSpeed Cache, may collect and process data as part of their functionality.

  • Legal Requirements: To comply with applicable laws, regulations, or legal processes.

 
4. Retention of Information

We retain personal information indefinitely unless otherwise requested by the individual. If you wish to have your data deleted, you may contact us using the details provided below.

 
5. Your Rights

Under PIPEDA, you have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Withdrawal of Consent: Withdraw your consent to the collection and use of your personal information.

  • Deletion: Request the deletion of your personal information, where applicable.

To exercise your rights, please contact us at contact@aurumfenestration.com.

 
6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These include:

  • Secure transmission via HTTPS.

  • Encryption of sensitive data.

  • Restricted access to authorized personnel only.

 
7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. For more details, please review our Cookie Policy.

 
8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

 
9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Business Name: Aurum Fenestration

  • Address: 15-7228 Progress Way, Delta, BC V4G 1E7

  • Phone Number: +1 (604) 203-7666

  • Email: contact@aurumfenestration.com